Armenian Business Directory

Customer Service Specialist

Customer Service Specialist

Hovannes John Basmajyan
5826 Virginia Ave #5
Los Angeles, CA 90038

Objective: To obtain a position where I can contribute my education and knowledge while advancing within the company.

Skills and Abilities:

• Microsoft Word, Excel, Power Point.
• Symitar system.
• Cash Dispenser.
• Bilingual/Armenian, English, Russian, and Turkish.

Experience: Caregiver for elderly family member and Uber driver. Los Angeles, CA
05/2010 to Present

Manufacturers Bank, Warner Center Operation Woodland Hills, CA
Branch Services Representative 07/2004 to 05/2010

• Opened new accounts, special accounts and assisted with loan paperwork.
• Customer service, sales, outside activities, internal audit and balancing cash.
• ATM balance, fraud investigation, acting teller upon request.
• Flexible-willing to take on a variety of tasks.
• Trained new employees and achieved significant improvements in their productivity.
• Explained services to potential personal and business account customers to generate additional business for establishment.

City National Bank Beverly Hills, CA
Customer Service Specialist 10/98 to 04/03

• Privet bank services for high profile clients.
• Prepared loan documentations for closing escrows.
• Evaluated data pertaining to cost to plan budget, general ledgers.
• Conduct and oversee training activities.
• Responsibilities included relieving branch personnel in various operational duties.

Education: University of Phoenix Woodland Hills, CA
BA Of Science in Business Management 2007


Hovannes John Basmajyan
(818) 922-5251

Wednesday, April 29th, 2015 07:06 PM

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